Join IIME as a Medical Services Administrator & Typist for a rewarding role in the medical field.

• Ensure smooth medical examination operations
• Accurate transcription and administrative support
• Enhance the medical examination industry and make a difference!

Are you an experienced professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills and a strong attention to detail? If so, we have the perfect opportunity for you as a Medical Services Administrator and Typist at IIME!

About IIME:
At IIME, we specialise in providing independent medical examination services to the legal, insurance, and corporate sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients.

Responsibilities:
As a Medical Services Administrator and Typist to work onsite (Hawthorn East) supporting our medical specialist and the medical team, you will play a crucial role in ensuring the smooth operation of our medical examination process. Your responsibilities will include:

• Providing timely and courteous customer assistance
• Handling general reception duties, including greeting claimants, managing consent processes, and paperwork
• Performing medical transcription and audio typing with exceptional accuracy
• Preparing medical rooms for appointments
• Maintaining effective and professional communication with clients and specialists

Specialist Coordination:

• Updating specialists' diaries with appointment bookings
• Creating appointment lists for specialists
• Emailing stakeholders with specialist availability
• Following up on files for upcoming appointments
• Contacting claimants to confirm appointment details and COVID screening
• Creating telehealth links and facilitating appointments

Case Management:

• Organising files, scanning and adding coversheets
• Setting tasks for follow-up actions
• Preparing reports for Quality Assurance (QA) and adding coversheets to the files
• Updating custom fields with specialist fee, appointment/review dates, report due dates, etc.
• Preparing invoices for QA
• Emailing completed/paid reports to clients

To excel in this role, you should possess the following:

• Exceptional communication skills, both written and verbal
• Strong understanding of medical terminology
• Outstanding attention to detail, accuracy, and quality of work
• Proficiency in accurate typing and data entry

Join our team and make a difference in the medical examination industry! Apply today by submitting your resume and a cover letter highlighting your relevant experience and skills.