We currently have a rare opportunity to join our supportive and friendly Quality and Capability Team as a Subject Matter Expert for New Employer services within Icare NSW. 

What’s more, the role can be based in Sydney or any location in New South Wales

As a Subject Matter Expert, you will play a crucial role in assuring the quality of rehabilitation service delivery at Work Rehab. Your primary responsibilities will include conducting quality assurance tasks, such as report QA, closure reviews and file audits; as well as developing and updating supporting documentation and templates, providing specific account training to consultants and overseeing learning and development initiatives.

As part of this role, you will also have a reduced billable target for allow for performance of the quality aspects of the role.

WHY JOIN US? WE CAN OFFER:

• Flexible Full-Time or Part-Time opportunity - express your interest today!
• Enjoy flexible working arrangements – work from home and the office
• Above industry remuneration generous wellbeing allowance and incentive program
• Extensive support and mentoring, career development, training, and growth opportunities
• Formal induction and mentoring program, monthly training calendar and annual professional development allowance
• Office social events, cultural recognition days, staff recognition awards, employee assistance program & donation scheme.
• Amazing company culture, people are our business!

ABOUT WORK REHAB

Work Rehab is more than just a company – we are a community of passionate allied health professionals dedicated to excellence and collaboration. We are driven by a commitment to making a difference in the lives of those injured and ill and assisting them to return to health and if suitable, return to work.

We aren’t just about outcome and evidence – we are about people! Our team, our partners and most importantly our customers and clients are at the heart of everything we do. We continue to innovate and deliver workplace rehabilitation and injury management solutions that matter.

ABOUT YOU

• You will have outstanding written and verbal communication skills, along with tertiary Rehabilitation Counselling, Social Work or Psychology

• You will enjoy working with people and in supporting clients to achieve their goals

• At least 3 years’ experience working with ICare

• Previous experience updating and developing documentation and templates to ensure they reflect current best practice and regulatory requirements.
• Ability to stay informed about industry trends, regulatory changes and emerging best practice in workplace rehabilitation and implement that into daily processes.
• Previous experience managing your own billable case load, achieving targets and outcomes

• Willingness to travel (current vehicle and driver’s license compulsory)

HOW TO APPLY

We would love to hear from you, if you would like further information on the role, please contact Jenna or Danielle on 1300 856 440 or email [email protected]

We invite you to apply online supplying a current resume and a cover letter outlining why you think you are a great fit for the role.

Work Rehab is an inclusive employer, and we actively encourage applications from Aboriginal & Torres Strait Islander peoples, people with disabilities, LGBTI+ people and people with diverse linguistic and cultural backgrounds and those of mature age.